SMS/Text Messaging Consent & Terms
Information about our SMS/text messaging services and your consent options
By providing your mobile phone number to Wave2Wave.io, you consent to receive text messages from us regarding your inquiries, project updates, and service notifications. This consent is not required as a condition of purchase.
What You'll Receive
- Project status updates and notifications
- Appointment confirmations and reminders
- Quote and proposal delivery notifications
- Important service announcements
Message Frequency
Message frequency varies based on your project activity and preferences. You may receive up to 5 messages per week during active projects.
Charges
Message and data rates may apply. Wave2Wave.io does not charge for SMS services, but your carrier's standard messaging rates will apply.
You can opt out of SMS messages at any time using any of these methods:
Text STOP
Reply "STOP" to any message to immediately unsubscribe
Email Us
Send an email to info@wave2wave.io with "SMS OPT-OUT" in the subject
Call Us
Call +1 (866) 473-2701 and request to be removed from SMS
Note: After opting out, you may receive one final confirmation message. You may still receive SMS messages related to active service requests or appointments.
For help with SMS services or to update your preferences:
Text "HELP" to +1 (866) 473-2701 for assistance
Email: info@wave2wave.io
Phone: +1 (866) 473-2701 (Mon-Fri 8:00 AM - 6:00 PM EST)
Your mobile phone number and SMS preferences are protected under our privacy policy. We do not sell, rent, or share your mobile information with third parties for marketing purposes.
Data Security
- Your phone number is stored securely and encrypted
- SMS content is not stored longer than necessary for service delivery
- Access to your information is limited to authorized personnel only
- We comply with applicable data protection regulations
Effective Date: January 28, 2025
By consenting to receive SMS messages from Wave2Wave.io, you agree to these terms and conditions. We reserve the right to modify these terms with notice.
Supported Carriers: This service is available for most major U.S. carriers. Service may not be available on all carriers or in all areas.
Technical Issues: While we strive for reliable service, SMS delivery is not guaranteed due to factors beyond our control including carrier issues, device compatibility, or network conditions.
Questions About SMS Services?
Contact us if you have questions about our SMS services or need help with your preferences.
Contact Support